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Customer Service Contact details

Have a question? Our customer service team is available to assist you five days a week and will gladly address any inquiries you may have.

Whether you need assistance with a product return or have a question, we’re happy to support you.

Legal Information

Registered company name: Limitless eCom GmbH

Company registration number: HRB 35582

Court of registration: Amtsgericht Potsdam

VAT number: DE341434749

Tax ID: 27/200/41798

Legal representative: Marcel Ritzke

Customer Service

If you have any questions about returns or refunds, please feel free to contact our support team:

Store Name: Silky Planet

Address: Warthestraße 21, 14513 Teltow, Brandenburg, Germany.

📧 Email: contact@silkyplanet.uk
📞 Phone: +49 179 5174971

Response Time: We aim to respond within 24 hours (On Weekdays).

In addition to our contact form, you can reach us using the details below: