Contact Us

Customer Service Contact details

Have a question? Our customer service team is available to assist you five days a week and will gladly address any inquiries you may have.

Whether you need assistance with a product return or have a question, we’re happy to support you.

Registered company name: Limitless eCom GmbH

Shop Name: Silky Planet

Website: silkyplanet.uk

Company registration number: HRB 35582

VAT number: DE341434749

If you have any questions about returns or refunds, please feel free to contact our support team:

Business Address: Limitless eCom GmbH, Warthestraße 21, 14513 Teltow, Brandenburg, Germany

Response Time: Monday – Friday: 09:00 – 20:00 (GMT)

Order cut-off time: 8:00 PM (GMT) Greenwich Mean Time (London)

Note: Silky Planet is a website operated by Limitless eCom GmbH in Germany.

In addition to our contact form, you can reach us using the details below: